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Introduction to Hospitality Facilities Management

This course provides students with a foundation in management and maintenance practices of the physical plant and facilities of a hotel, restaurant, and/or recreation venue.
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Applicant Name

Upon successful completion of this course, students will be able to:

  • State the goals of a facilities maintenance program.
  • Rank order facilities operational and maintenance costs and explain how to minimize expenses and maximize the customer experience.
  • Describe how maintenance management systems and technologies lead to operational efficiencies.
  • Describe the economic, regulatory, and market factors that have led the industry to be at the forefront of environmental issues in the context of facilities management.
  • Describe the principal measures facilities managers take to minimize and manage solid waste.
  • Describe how water usage levels and waste water management systems are impacted by services offered and regulatory requirements.
  • Explain the various components of industry electrical systems and identify elements of an effective electrical system management and equipment maintenance program.
  • Explain the components of a heating ventilation and air conditioning system and identify elements of an effective management and equipment maintenance program.
  • Define basic natural and artificial lighting terms and describe how natural light can be used to meet a building’s lighting and environment needs.
  • Describe the components of a laundry service and explain how to minimize costs and environmental impacts while not impacting guest satisfaction.
  • Describe hotel and restaurant planning and development processes.
  • Students must complete an intake with recruitment team.
  • Throughout the year
  • Certificate
  • Student will be assessed by daily attendance, assignments, and completion of in class activities.

To successfully complete this course, students must:

  • Pass the final exam
  • Attend a minimum of 80% of the scheduled classes
  • Achieve a minimum overall score of 50%
  • Assignments, participation, attendance and exams.
Course Info
Managing facilities, tools and costs
Environmental management
Sustainability management
Comparative variance analysis
Guest security
Electrical systems and lighting
Heating, ventilation and air conditioning
Course sequencing may vary
Program Duration
8 Weeks / 48 hours
Credentials Provided
CAD $850.00
Delivery Methods
Online| On-campus| Combined