Entrance Qualifications:

A personal interview with the school administrator/ office staff is necessary prior to acceptance. The school admits as regular students:

1. Applicants must be at least 19 years of age for B.C. Class 1 Mandatory Entry-Level Training,  Class 2,4 and at least 18 years of age for a commercial class 3 license. 
2. Applicants must have a valid learner’s license for the class of drive they wish to take. 
3. Applicants must provide the school with a copy of their valid driver license (class 1 – 5).
4. Applicants must provide a copy of a current driver’s abstract.
5. Applicants must also complete and submit a school admissions application form. On this application the applicant must indicate how they plan to cover their tuition costs during their attendance in the program (financial aid, savings etc.).
6. Applicants must return a medical certificate when requested by the school (where applicable) completed by a licensed physician which certifies the applicant to be in good health, and fit to undertake training.
7. Applicants must read and certify that they have read a copy of the school’s policies and procedures, any updates and inserts and the enrolment and registration agreement.
8. If a student fails to meet the minimum admissions requirements neither the institution nor the student can waive the requirements.

Regular attendance is required by students in order to acquire the knowledge and skills necessary to complete their training program successfully.

Students must:

• Attend a minimum of 80% of the program in order to graduate. Instructional hours include Sun to Sat, from 6am – 9pm. Training hours can be from 2 – 8 hours a day. 
• Students are expected to be at the instructional site and ready to begin lessons at the scheduled time.
• We  try to schedule to accommodate  student availability as much as possible.
• Different instructors and trucks will be assigned during  training.
• Absence for more than 2 days due to illness must be accompanied by a Doctor’s note.
• 24 hours cancellation notice is required for any missed hands-on-training, or the hours will be forfeited.

Please note:

More specific standards for attendance may be required and must  be adhered to when involving third parties or funding providers.

No student will be under the influence of alcohol, cannabis or narcotics at any time during training; this includes hangovers.

• Students must follow any instruction given by instructors at all times.
• Students will not disrupt, harass or impede staff or other students  during  training.
• Students must complete and hand in any assignments or inspection reports as directed by instructors.
• Students must conduct themselves in a professional and acceptable manner at all times  during their training.

1. Refunds before the program of study begins:
   1. If written notice of withdrawal is received by the institution less that seven (7) calendar days after the contact is made, and before the commencement of the period of instruction specified in the contract, the institution may retain the lesser of 10% of the total tuition and fees due under the contract or $250.00.
   2. Subject to subsection 24.11)a)i), if written notice of withdrawal is received by the institution 30 calendar days or more before the commencement of the period of instruction specified in the contract, the institution may retain the lesser of 10% of the total tuition and fees due under the contract, or $750.00.
   3. Subject to subsection 24.11) a)i), if written notice of withdrawal is received by the institution less than 30 calendar days before the commencement of the period of instruction specified in the contract, the institution may retain the lesser of 20% of the total tuition and fees due under the contract, or $1000.00.
2. Refunds after the program of study starts:
   1. If written notice of withdrawal is received by the institution specified in the contract has elapsed, the institution may retain 30% of the tuition and fees due under the contract.
   2. If a student withdraws after the start date and up to and including the date on which 10% of the hours of instruction have been provided, the institution may retain 30% of the tuition due under the student enrolment contract.
   3. If written notice of withdrawal is received by the institution, or a student is dismissed, after 10% and before 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition and fees due under the contract.
   4. If, on the date the institution delivers the notice of dismissal to the student, the institution has provided 10% or less of the hours of instruction, the institution may retain 30% of the tuition due under the student enrollment contract.
   5. If, on the date the institution delivers the notice of dismissal to the student, the institution has provided more than 10% but less than 30% of the hours of instruction, the institution may retain 50% of the tuition due under the student enrollment contract.
   6. If a student withdraws or is dismissed after 30% of the period of instruction specified in the contract has elapsed, no refund is required.
   7. Where a student is deemed not to have met the institutional and/or program specific minimum requirements for admission through no misrepresentation or fault of their own, the institution must refund all tuition and fees paid under the contract, less the applicable non-refundable student application or registration fee.
   8. Where a student withdraws or is dismissed from their program they are entitled to 100% refund of any as-yet to be received consumables that have been pre-paid.
   9. Where a student withdraws or is dismissed from their program after receiving technical equipment from the institution free of charge:
      • The student must return the equipment unopened or as issued within 14 calendar days; and
      • If the student fails to return the equipment as set out above, the institution may deduct the reasonable cost of the equipment from any amount to be refunded to the student.
   10. Refunds owing to students must be paid within 30 calendar days of the institution receiving written notification of withdrawal and all required supporting documentation, or within 30 calendar days of an institution’s written notice of dismissal.

1. Absenteeism for a period longer than two (2) days without notifying the institution and the provision of a doctor’s note.
2. Obstruction or disruption of other students and the staff in a way that impedes the instructional process.
3. Students must follow any and all instructions given by instructors at all times.
4. There is a zero tolerance for being under the influence of alcohol or narcotics, including hangovers, at any time during the training. The sale of or known possession of dangerous and/or restricted dangerous and/or illegal drugs or narcotics on the training site will result in the dismissal as well.
5. Forgery, alteration or misuse of institution’s documents, records or identification, or knowingly furnishing false information to the institute.
6. Theft of or non-accidental damage to the Institute’s property.
7. Engaging in lewd, indecent or obscene behaviour on or in Institutional property.
8. Abusive behaviour towards other students or members of the Institute’s staff.
9. Soliciting or assisting another to commit any act that would subject another student to expulsion, suspension or probation pursuant to this section.
10.  Students must conduct themselves in a “professional and acceptable manner at all times during instruction and class time.”

Policy: Individuals should always try to resolve issues informally. If a more

formal approach becomes necessary, the institution provides a fair

and a reasonable mechanism for resolution.

Procedure

Step One: Try to resolve the issue directly with the other party. If not resolved proceed to step 2.

Step Two: Submit your complaint in writing to the Administrator. He/She will

request submissions from all involved parties, including witnesses;

Conduct an investigation and set up a meeting within 48 hours.

The Administrator will provide a written decision to all parties within

72 hours. If not resolved, proceed to step 3.

Step Three: Repeat step two with a higher authority within the institution, if

possible. If no resolution is forthcoming, then proceed with step 4.

Step Four: The parties appoint an outside mediator/arbitrator within 48

hours. The student will bear the cost of mediation/arbitration.

The purpose of this policy is to set out the guidelines for providing employment preparation and assistance to the students of Taylor Pro College Ltd.  to help them find employment.

Policy Statement

Taylor Pro College is committed to providing its students with free career services to enable them to fully prepare for employment and to assist them to find suitable employment that will utilise the skills learned in our training programs.

Assisting our students to find employment is an investment in our students’ futures and the future of Taylor Pro College Ltd.

Services to be provided, upon request, are:

1. Assistance in resume writing
2. Useful tips and answering basic questions regarding employment searches. Also employment database.
3. Internet resources: web-based databases to assist with employment searches.
4. Sending resumes via email or fax to prospective employers.